Philippine Airlines (PAL) has selected IBS Software’s cloud-based iCargo platform to replace its current cargo system. The implementation will extend iCargo’s capabilities across the carrier’s domestic and international cargo operations.
IBS Software will support PAL’s modernisation programme with capabilities that cover the airline’s full range of business functions. iCargo will support cargo movements across both domestic and international operations, including international requirements such as customs reporting, duties and taxes settlement, and regulatory compliance.
According to IBS Software, iCargo already supports carriers with the same mix of demands, providing the flexibility, scale and capabilities to manage both. The transition will enable PAL to address operational requirements including system performance and data analytics, the provider said.
iCargo is intended to provide faster shipment processing, greater reliability and end-to-end shipment visibility while reducing manual intervention and enabling more efficient processes, according to IBS Software.
Jason Siy, vice president for cargo business at Philippine Airlines, said the initiative represents an important step in modernising the airline’s cargo business. As PAL grows across its domestic and international network, he said, it needs a system that increases visibility, improves operational efficiency and supports a better customer experience. Siy described iCargo as a key enabler of PAL’s long-term cargo transformation strategy and its ambition to build a stronger cargo business.